Chrystal Living
Tenant portal

Report a fault

Tell us what's wrong and we'll get it scheduled. The more detail you give (and where the problem is), the more likely we fix it on the first visit.

Emergencies: smell gas → 0800 111 999. Uncontained water leak, no power, or anything unsafe — report it below AND phone us right away.

We may call to arrange access.

Photos help a lot — we'll reply by email and you can attach them then.